A white-label AI concierge that lives entirely in your hotel's brand — recommending, reserving and earning, before, during and after every stay.
By QR at check-in · By email with the booking · No download, ever
The internet has reviews.
Your hotel has judgement.
Every restaurant, every experience, every tip is curated by the hotel — not scraped, not sponsored, not ranked by an algorithm. Guests stopped trusting the internet. They never stopped trusting the hotel.
Real screens, from real hotels.
Gastronomy, wellness, experiences, transport — told beautifully, priced clearly, booked in one touch. Revenue one gesture from the pillow.
Restaurants, museums, experiences and shopping — chosen and verified by your concierge, never by an algorithm. Honest tips, real distances.
The concierge travels in the booking confirmation. Dinner, spa and transfers booked before packing — the richest upsell window a hotel owns.
The hotel's portrait follows the sky — morning, midday, dusk — and the seasons in their turn. Never a brochure, always a window.
In-room dining, housekeeping, laundry, special setups — ordered without leaving bed, charged to the room, logged automatically.
Every interaction becomes insight: bookings, revenue by category, peak hours, favourite experiences. See the numbers ↓
Trained only on the hotel's own knowledge — never the open internet. It recommends, reserves and remembers, in every language, at every hour, in your brand's voice.
Trained exclusively on the hotel — menus, schedules, the team by name, the director included.
It never wanders the internet. No foreign recommendations, no improvising — only what you approved.
Centralised and private to each property. Not a shared brain — a concierge that belongs to you.
Behind the guest experience, a quiet ledger — every reservation, every order, every preference, measured.
Colours, typography, photography, voice — Hintguest dresses entirely in each hotel's brand. The guest never meets us. Only you.
Hotels that placed their name on Hintguest — and guests who never knew we were there.
★★★★★A wine hotel of rare pedigree, its terraces sweeping over the Douro and the rooftops of Porto.
★★★★★A landmark of quiet grandeur in the heart of Boavista.
★★★★★A retreat within a restored 14th-century monastery, where history keeps its silence.
★★★★★An intimate boutique hotel with a wine soul, resting by the river.
★★★★A modern address on the Douro's south bank, minutes from the cellars.
★★★★A grand curved façade reborn as a modern club hotel, in the very heart of the city.
★★★An intimate boutique address in the soul of Lisbon — small, stylish, personal.
Also trusted by Grupo Ridan Hotéis & Grupo Axis Hotéis
Give them an answer in your own voice — before, during and after every stay.