The hotel concierge, reimagined

The finest concierge
wears your name.

A white-label AI concierge that lives entirely in your hotel's brand — recommending, reserving and earning, before, during and after every stay.

By QR at check-in · By email with the booking · No download, ever

Your brand, your colours —
Hintguest is invisible to the guest
Your Hotel
Anywhere
My Hotel
Restaurants
Activities
AI Concierge
Reserve

The internet has reviews.
Your hotel has judgement.

Every restaurant, every experience, every tip is curated by the hotel — not scraped, not sponsored, not ranked by an algorithm. Guests stopped trusting the internet. They never stopped trusting the hotel.

The platform

Everything a concierge does.
In one elegant place.

Real screens, from real hotels.

My Hotel — restaurant card
i
My Hotel

Gastronomy, wellness, experiences, transport — told beautifully, priced clearly, booked in one touch. Revenue one gesture from the pillow.

The city — Michelin restaurant card
ii
The City, Curated

Restaurants, museums, experiences and shopping — chosen and verified by your concierge, never by an algorithm. Honest tips, real distances.

Your Hotel · Booking confirmed
Your stay awaits, Ms. Laurent
Open your concierge
iii
Pre-Arrival

The concierge travels in the booking confirmation. Dinner, spa and transfers booked before packing — the richest upsell window a hotel owns.

A photograph that lives
iv
A Photograph That Lives

The hotel's portrait follows the sky — morning, midday, dusk — and the seasons in their turn. Never a brochure, always a window.

In-room dining order
v
Room Service & Requests

In-room dining, housekeeping, laundry, special setups — ordered without leaving bed, charged to the room, logged automatically.

vi
Business Intelligence

Every interaction becomes insight: bookings, revenue by category, peak hours, favourite experiences. See the numbers ↓

The jewel · AI Concierge

A concierge that never sleeps.

Trained only on the hotel's own knowledge — never the open internet. It recommends, reserves and remembers, in every language, at every hour, in your brand's voice.

AI Concierge answering in Portuguese
The guest asks in Portuguese…
…answered with real hotel knowledge
AI Concierge composing an itinerary in English
The same concierge, in English —
a private itinerary, composed in seconds
Your knowledge only

Trained exclusively on the hotel — menus, schedules, the team by name, the director included.

Nothing beyond your control

It never wanders the internet. No foreign recommendations, no improvising — only what you approved.

One AI per hotel

Centralised and private to each property. Not a shared brain — a concierge that belongs to you.

Business Intelligence

Revenue you can see.

Behind the guest experience, a quiet ledger — every reservation, every order, every preference, measured.

Guest adoption
48%
of guests used the app — no download, no barrier
Bookings generated
312
restaurant, spa, experiences & transport — one month
Incremental revenue
18,640
attributed to the concierge, in thirty days
AI resolution
86%
of questions answered without the front desk
Revenue attributed to Hintguest · thirty days
Two golden hours — 10h, planning the day over breakfast, and 19h, deciding the evening. Both far beyond the front desk's busiest shift.
Guest nationality insights
Know your guest, by nation
FrenchFine dining, after 20h
AmericanDouro Valley tours
GermanSpa, before noon
SpanishLate suppers & rooftops
Discover what each nationality loves — and shape the stay around it.
Illustrative data · A sample month at a five-star property
White-Label

The same intelligence.
Your identity.

Colours, typography, photography, voice — Hintguest dresses entirely in each hotel's brand. The guest never meets us. Only you.

Holiday Inn
Reserve
Crowne Plaza
Reserve
Vinha Boutique
Reserve
The Yeatman
Reserve
Who trusts us

In fine company.

Hotels that placed their name on Hintguest — and guests who never knew we were there.

The Yeatman★★★★★
The Yeatman
Porto

A wine hotel of rare pedigree, its terraces sweeping over the Douro and the rooftops of Porto.

Crowne Plaza Porto★★★★★
Crowne Plaza Porto
Porto

A landmark of quiet grandeur in the heart of Boavista.

The Lince Santa Clara★★★★★
The Lince Santa Clara
Vila do Conde

A retreat within a restored 14th-century monastery, where history keeps its silence.

Vinha Boutique Hotel★★★★★
Vinha Boutique Hotel
Porto

An intimate boutique hotel with a wine soul, resting by the river.

Holiday Inn Porto Gaia★★★★
Holiday Inn Porto Gaia
Vila Nova de Gaia

A modern address on the Douro's south bank, minutes from the cellars.

Hotel Axis Club Porto★★★★
Hotel Axis Club Porto
Porto

A grand curved façade reborn as a modern club hotel, in the very heart of the city.

LX SoHo Boutique Hotel★★★
LX SoHo Boutique Hotel
Lisboa

An intimate boutique address in the soul of Lisbon — small, stylish, personal.

Also trusted by Grupo Ridan Hotéis & Grupo Axis Hotéis

An invitation

Your guests are
already asking.

Give them an answer in your own voice — before, during and after every stay.